A way to get free 24-hour help for home or roadside emergencies anywhere in SA - just what you want!
Call us on 0860 64 64 64
It’s help with everything from a towing to a tyre change and tree-felling, from a burst geyser to a battery jumpstart to a beekeeper who’ll relocate those bees, for lost or left-behind house and car keys, or in a medical emergency.
Roadside assistance
Get help with flat tyres & batteries or an empty fuel tank, lost or locked-in car keys, towing & storage, and more.
A drive home after drinks
Book a free WeDrive home after a few too many, in your own car so you both get back home.
Help with home emergencies
Get a locksmith, electrician, plumber, beekeeper and more on call, plus other emergency services on request.
Care on call in a medical crisis
Get advice and an on-the-scene response in a medical emergency, plus hospital transfers & more.
Business emergencies sorted
Get free 24/7 emergency help for your property/vehicles if you have the relevant cover.
There are multiple ways to reach us and get the right help. And to make sure you get help even when you’re not able to make that call, our Emergency Alert feature will detect if your car’s been in an accident - and we’ll dispatch a team right away if we can’t reach you!
Call 0860 076 764 in an emergency
Request emergency help via the app
Get a response if you can’t be reached
Book a ride home in your car via the app
From emergency help to easily uploading pics when you claim. From a safe ride home, to all your docs and details safe in one place.
We’ve got just what you want! Add these to your car cover or buy them on their own.
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Mihelp is Miway’s 24/7 emergency service that helps you with sudden unexpected emergencies at home or on the road. It’s help with everything from towing to a tyre change and tree-felling, from a burst geyser to a battery jumpstart to a beekeeper who’ll relocate bees, for lost or left-behind house and car keys, or in a medical emergency. It’s a free service we offer if you have comprehensive car, home or home contents insurance with us, or if you have Miway business insurance.
We make it easy for you, with multiple ways to reach us and get the right help. And to make sure you get help even when you’re not able to make that call, our Emergency alert feature will detect if your car’s been in an accident - and we’ll dispatch a team right away if we can’t reach you!
You can also access Mihelp via the Miway App, WhatsApp or call us on 0860 07 67 64.
Sorry, we don’t. But you do get a cover limit of R4 000 (for roadside help) and R2 000 (for help at home), or a maximum of 3 incidents each year - however, the cost of materials, parts and extra labour are not covered. And if you go above these yearly limits, you’ll still get the services, but the costs will have to be covered by you.
You can expect a 24/7 emergency response in all major metros, sub-metros and selected outlying areas, from dedicated teams who know what they’re doing. You also get medical care in an emergency – we’ll bring your kids home safely if you’re hospitalised, monitor your condition when you’re in a hospital outside your hometown, or rush out to the scene if we can’t reach you
6-min read -
Buying insurance is one thing. Buying the right cover, at the right values, for the way your business actually works is something else entirely. That is why many SMEs do not only make mistakes when something goes wrong. They make mistakes much earlier, when they choose, structure or review their cover badly.
