Latest Comments

REFILWE said...

I referred a customer and he hasn't been called to close the quote

Miway's Response

We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you. Best regards, The MiWay Team

Victoria Gugulethu khuzwayo said...

Mr/madam k I am sorry to disappoint u my pro I can t manny to pay that premium is to much for I want to cancel my car insurance plz help h to cancel because I’m going to be i trouble serous I will appreciate that if accept my cancellation

Miway's Response

Tumisho Mahlakwana said...

I want my refund.

Miway's Response

Thanks for being patient with us; we’re not happy our response to you was delayed. Our sincere apologies! Your message is with the right team and one of our service agents will be in touch to see how we can fix this for you ASAP! Best regards, The MiWay Team

Jarred said...

Claims are not being honored they treat you like a criminal

Miway's Response

Noel Towers said...

R811 was deducted from my account without my authority or contract agreement. The agreement states 1st of month. If not rectified I will be cancelling my contract

Miway's Response

We love winning when it comes to service, so we’re sorry your recent experience didn’t reflect that. Your feedback has been passed on to the right team and someone will be in touch soon to turn this around for you. Best regards, The MiWay Team

2.3

Jeremie A Odendaal said...

My claim was quickly managed. I got an email from a service provider to bring my car for repair and later a quotation from MiWay. BUT neither the panelbeater nor the assessor had seen my car. I am definitely not satisfied by a person sitting at a desk and thumb suck about repairs on my car. That way of doing does not provide trust. Surely Miway can do better... For me it is not about speed firstly, but about quality. I want my car to be in the same state as before the accident. That is why I have insurance...

Miway's Response

2.3

Hilton Ledwaba said...

Not happy

Miway's Response

JAMEEL MAHOMED said...

MY ACCOUNT WAS DEBITED DISPITE TELLING YOU I DO NOT WANT THIS POLICY , I SPOKE TO AN AGENT FROM MIWAY AS WELL BUT YOU DEBITED MY ACCOUNT , I WANT IT REVERSED NOW , VERY URGENT , THIS MONEY IS NOT MINE OR YOURS.I WANT A REVERSAL

Miway's Response

Terence Daniels said...

When did your cashback policy starts. I've been a member for 4 years first time hearing about this. Please advise

Miway's Response

We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you. Best regards, The MiWay Team

Phindile Sithole said...

I'm very unhappy with MiWay debiting my account on the date we didn't agree on and not getting assistance for a reversal. We agreed on the debit to be done on the last day of the month now funds on my account are gone because they decided to debit and those funds were for something else. I'm frustrated and regret moving over to MiWay insurance the service i'm receiving is poor to say the least