Latest Comments

The most expensive car insurance company on the market. In December 2024 I've gotten a call from MiWay saying they can get my premium to the R700 mark. Now that I enquired not only doesn't the website work when I want to do an online quote but the premium is R1 400? Are you mad?

Stop trying to contact me i am not interested in your services 8 - 9 calls a day is harassment and if you do not stop i will take it further.

I have send several messages concerning my premium and don't get any response

Thank you so much Nanette for your professional assistance in assisting us to get the excess refund. You continuously sent follow up emails on the progress and this is greatly appreciated. Please keep up the great work you are doing. Thank you so much!

I have been a client for over 8 years. This is the worst service i have ever received from MiWay. My wife's vehicle claim was logged on 20 Nov 2024 and is still not resolved. Miway chose to use second hand parts to repair the vehicle which were problematic. Miway cost me 2 weeks because they wanted to save 2000 rand on a headlight. Denver could not resolve the issue on the dashboard either and the vehicle needed to go to the dealership. Now i am waiting for the claim assessor to get their act together and finalize the claim. If this vehicle is not resolved this week i will move all my insurance to Outsurance

Dear MiWay We are very disappointed the way MIWAY in particular the way Sibonelo Hlatshwayo is handling our claim for a windscreen that needs to be replaced on our Mercedes Vito. We have also told Sibonelo that we cannot communicate via telephone due to being DEAF! A definite date of the damaged windscreen determine due to the fact where & how long the vehicle was parked in situ as a stone was flung by a weedeater from the next door property. MIWAY sends a message to 0832068007 asking for feedback on recent repair or replacement claim that hasn't even materialized! Regards Dorothy & Geoff Botten

I am very disappointed to learn that one no longer has the option to add items themselves via the website or App. The website the option is unclickable and on the App, it just prompt you that an agent will call back, which never happened. The main reason I have chosen Mi-Way is that one is able to add items onto the policy themselves without having to phone. Now that this seem to to be an option any more, I am only left to think it's better for me to go to another provider that suits me needs better.

I would like to say that the people that work for your company are very nice. Most call centre staff are rude and abrupt. Your people are friendly and very helpful. Well done

Poor communication between MiWay and their choice of a panelbeater and leaving me without a car for 2 months, with no feedback to me and I had to do the calls between MiWay and Diamond Panel Beaters as a client. The excuses I got that Audotex systems are not working but couldn't even try another way of getting the authorization code if Audotex is not working and I had to be the 1 to ask for a 2nd option on doing/getting the authorization code if the 1 they having is not working then your choice of the panelbeaters closed for festive after making empty promises. I'm appalled by the service I'm getting for a mere wheelhub. MiWay couldn't even send an inspector to check why is the panelbeaters reporting on a whole wheel suspension replacement but Supaquick saying it's fine and I also told them the car only needs a wheel hub replacement. The calls I've been promised to get from MiWay yet never received unless I send an email of complaint or I call them

I would like to cancel my policy